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Volver

2013 Halloween Offer introduction~

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For celebrating the Biggest Event of this year, we will have a SPECIAL offer for all of you!!!

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PERIOD: noon Sept 10th ~ noon Oct 26th 2013 (Hong Kong time)

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OFFER: 

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Further Descriptions about the Halloween Offer:

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For US and Canada customers: 1) Any purchases over 250USD, free shipping by Premium Express! ... For Australia & Japan Customers: 1) Any purchases over 250USD,  50% off discount shipping fee to upgrade your shipping method to Premium Express! ... For the following European countries customers: *Including: United Kingdom, Switzerland, Sweden, Spain, Norway, Germany, Finland, Denmark, France,Italy, Austria, Belgium, Netherlands and Ireland. 1) Any purchases over 250USD, 50% off discount shipping fee to upgrade your shipping method to Premium Express!

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EXCEPTION 1. Resellers' accounts cannot enjoy this offer. 2. The amount of 'purchase' does not include gift packaging fees & shipping fee.  And the cosplay props items will be shipped separately by Standard Shipping if you order it with other items.

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This Halloween Offer is applied into our system already, so you just shop as usual, while the shipping fee will be counted automatically in the shopping cart. (*^__^*) ...

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Frequently Asked Questions Section: ... Q: When will this offer start & end? A: This offer is available from noon 10th Sept 2013 to noon 26th Oct 2013. (Hong Kong Time)

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Q: Can I use coupon for the order? A: Yes, of course. Just simply input your coupon code in the shopping cart, click ‘Update Cart’ and ‘Checkout’, then it calculates automatically. (*^__^*)

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Q: I’m a reseller, can I get this offer with my reseller account? A: No, this offer will not be available for reseller accounts.

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Q: If I order the cosplay props with other items, can I enjoy this offer?

A: No, since the cosplay props are big & need special protection while international shipping process, so all cosplay props will be shipped out separately by Standard Shipping from other items, so cosplay props cannot enjoy this Halloween Shipping Offer.

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Q: Why there are nothing changes for my order? A: Please check your country’s offer from the above Offer Table, and make sure your items price reaches the offer level; if everything is correct, but cannot get the shipping discounts, please contact us at Support Center and let us check for you directly.

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Q: Can I order with my friends and get this discount? A: We ship 1 order (package) to 1 shipping address only. So, if you buy costumes with your friends, please make sure you put down 1 shipping address only.

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Q: Can I pay extra shipping cost to split my order into 2 shipping address? A: No, 1 shipping address for 1 order only.

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Q: I want to order from “Full Cosplay” category. Am I possible to get Halloween shipping Offer? A: Yes, of course! Just shop as normal, and make sure your purchased items price reaches the offer requirements.

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Q: Can I buy from ‘70% OFF Special Offer’ category? A: Yes. Any purchases from our website can enjoy this offer.

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Q: Can I buy 2 different characters' Full Cosplay sets in one shopping cart? A: No, you should make 2 orders if you want to order different character full cosplay sets. {*Please be reminded the coupon cannot be used if you buy from Full Cosplay category. }

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Q: If I make 1 order from different categories (e.g. Ready to Ship products + Cosplay Costumes/Wigs), will I receive them separately in 2 packages? A: No, we will ship all your items in one package, 1 package for 1 order. (*^__^*) *As our website mentioned, only the cosplay props will be shipped separately.

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Q: What can I do if I have further questions? A: No worries, just put your questions in the ‘Comment’ box below, we will check all comments daily, and answer them in this post directly; or, you can simply submit tickets to our Support Center. n_n

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